Privacy Policy

Skalegrow is committed to protecting its users’ privacy and takes necessary steps to ensure that user data is collected, processed, and analyzed by adhering to all the major data privacy rules including the GDPR, CCPA, CPA, VCDPA, etc. 

This privacy policy is laid out with regards to the collection and processing of information by Skalegrow Private Limited, No. 17/1, Mohanapuri 4th street, Adambakkam, Chennai – 60008. It is to be noted that this policy is applicable only to the data collected using the company’s website (https://www.skalegrow.com/), and does not apply to information collected during offline interactions or methods other than the website. 

Newsletter 

Skalegrow publishes a weekly newsletter called ‘The Skalegrow Newsletter’ on Substack. It can be found under the URL https://skalegrow.substack.com/.  The email IDs of the subscribers of the newsletter might be used for various promotions sent by Skalegrow outside of the newsletter. If subscribers wish to opt out of other campaigns, please write to us at info@skalegrow.com.

If you have any queries about our privacy policy, please feel free to write to us at info@skalegrow.com

Consent

By using Skalegrow’s website, you hereby give us the permission to process your data in accordance with the rules laid out in this privacy policy.

Types of personal information we collect

Skalegrow collects user information only for essential processing activities. The context of collecting the data will be made clear at the point of collection. For instance, the form on the Contact Us page is used as a tool for users to get in touch with the company for any service-related or other types of queries. 

Across all the forms of data collection on the company’s website, following are the different types of personal information we collect:

  • Name (first name and last name)
  • Company name
  • Job title
  • Email ID
  • How you heard about us – this data is used for analyzing the impact of different marketing channels on the growth of Skalegrow.
  • Any qualitative data you share with us – this includes details you share with us in the ‘Your message’ field in our website forms.

What we do with the information?

Skalegrow collects various types of data for one or more of the following purposes:

  • Internal record keeping for audit, compliance, and analysis requirements. 
  • Operating and maintaining our website properly.
  • Analyzing user behavior on the website for further optimizing and enhancing the website. 
  • Personalizing user experience on the website. 
  • Sending timely communications to the users for purposes such as service promotions, key announcements, market research, policy updates, etc. 

Cookies and web beacons

A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve later. Cookies are used for identifying return visitors, analyzing website visit behavior, personalize website experience, etc. Similarly, web beacons are electronic files that are usually placed in emails to analyze the behavior or response of the user to an activity. These pieces of information may be collected during a user’s visit to Skalegrow’s website. 

Log files

A log file is a textual data file that stores events, processes, messages, and other data from applications, operating systems, or devices. This information is collected by all website hosting providers for analysis, customization, and enhancement of their services. 

The data points log files collect include:

  • IP (Internet Protocol) addresses
  • Browser type
  • ISP (Internet Service Provider)
  • Date and time stamp
  • Referring/exit pages

Log files cannot be associated with any PII (Personally Identifiable Information) but are collected only for analyzing user behavior on the site in a consolidated manner. 

Retention, transfer and disclosure of personal and usage data

Skalegrow retains personally identifiable information primarily for two reasons:

  • To comply with any rules or regulations 
  • For internal analysis 

Usage data might also be retained for a necessary short duration for doing different types of website traffic and user analyses. 

All information related to a user – under normal circumstances – is processed only by entities owned by Skalegrow. However, your data may be transferred to other parties that include:

  • Partner organizations
  • Consultants, auditor, and third-party advisors
  • Skalegrow’s service providers and vendors (in case the data is needed to enhance their output)

Please be aware that this transfer of data could mean moving your data outside of your geographical or jurisdictional boundaries. By giving us consent to process your data, you will be agreeing to these terms by default. 

Your data might also have to be disclosed to a third party for various needs such as:

  • Business transactions – performing a contract, mergers & acquisitions, etc. 
  • Legal requirements – for audits, compliance checks, arbitrations, etc. 

If you need more information on data retention, transfer, and disclosure, please write to us at info@skalegrow.com.  

Advertiser and third-party privacy policies

Please note that Skalegrow’s privacy policy does not apply to any third parties including advertisers, ad servers, other websites, etc. For more information on these, please read the privacy policy of the respective service provider. For example, to learn how Google uses the DoubleClick DART cookie for its marketing activities, please visit the following link:

https://policies.google.com/technologies/ads

Similarly, for any such queries on how third parties process user information, please make sure you go through their privacy guidelines thoroughly. 

GDPR compliance

Skalegrow follows all the necessary steps to comply with the GDPR regulations and processes data only on the 6 legal bases as stated by the law. The user at all times shall have the right for the following:

  • Transparency and modalities: the data subject shall be provided with details related to personal data processing in a concise, intelligible and easily accessible form.
  • Information and access to personal data: the data subject should be provided access to personal data both when data is obtained and not obtained.
  • Right of rectification and erasure: the data subject possesses the right to modify or delete any personal data related to him/her.
  • Right to object and automated decision making: the data subject has the right to prevent any manual or automated processing of personal data relating to him/her.

CCPA Privacy Policy

Under the CCPA, California consumers have the right to request information on the usage of data and remove it completely from our database. On such a request, we shall have a duration of one month to respond and might charge a nominal fee for the same. 

Children’s privacy 

As in the case of other privacy measures, Skalegrow also takes utmost care in guarding children’s privacy. We do not in purpose collect any data from children of age less than 13. If we come across any such instance of having children’s data, we take all the necessary steps to remove the same.

At the same time, we encourage and recommend parents to observe your children’s online usage for gaining better control over what they share with others. In any case, in the event of you getting to know your child below the age of 13 sharing any information with us, please contact us for the next steps. 

Links to other websites

Skalegrow’s website may contain links to other websites. You need to know that Skalegrow’s privacy policy does not apply to those websites. Please be sure to read the respective website’s privacy policy before you share any information wit it. 

Changes to the privacy policy

Skalegrow holds the right to make changes to its privacy policy and may make necessary modifications from time to time. We will make sure to send you a communication in case of an update. 

Contact us

If you have any queries or need any changes to be made with respect to your data, please contact us using either of the following methods:

  • Writing to us at info@skalegrow.com
  • Contacting us by filling the form on the contact us page: https://skalegrow.com/contactus/